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Privacy Policy

Effective Date:  December 11, 2024

At Hinoki Design LLC (“We”, “Us”), we respect your privacy and are committed to being transparent about how we handle your data. This Privacy Policy outlines the information we collect and how we use it to provide functionalities for Ginkgo (the "App", and our "Services").

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1. Information We Collect

Ginkgo collects minimal data to provide and improve the app’s features.

 

  • Plant Images: When you use AI-powered features such as plant identification or health checks, images of your plants are processed via AI Proxy and OpenAI. These images are used solely for generating results and are not stored permanently by us.

  • IP Addresses: AI Proxy collects IP addresses to monitor service quality. This data is used solely for operational purposes and is not linked to other identifying information.

  • Analytics: We use TelemetryDeck to collect anonymized usage data to understand app performance and improve user experience.​

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2. How We Use Your Information

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We use the data we collect to:

  • Provide results for AI-powered features, such as plant identification and health checks.

  • Monitor and sustain service quality.

  • Analyze app performance and usage trends via anonymized analytics.

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3. Device Features We Access

To provide the functionality of Ginkgo, we may request access to certain device features such as:

 

  • Camera: We use the camera to allow you to take photos of your plants. These photos are processed as part of the plant tracking and AI-powered identification features.

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4. Data Security

We take reasonable measures to ensure the secure processing of your plant images. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Third-Party Services

To provide the functionality of Ginkgo, we rely on several third-party services. These services help us process images, manage subscriptions, handle analytics, and provide authentication, but they may have their own privacy practices. We recommend reviewing their privacy policies for more information:

  • OpenAI Privacy Policy

    • We use OpenAI’s AI technology to provide plant identification and health check functionality.

  •  AIProxy Privacy Policy

    • ​​We use AIProxy to processes plant images for AI-powered features like identification and health checks. Images are transmitted securely and used only temporarily to generate results. IP addresses are collected by AI Proxy for service quality monitoring and are not linked to other personal data.

  • RevenueCat Privacy Policy

    • We use RevenueCat to manage subscriptions, but no personal data is collected or shared for this purpose.

  • TelemetryDeck Privacy Policy

    • We use TelemetryDeck for anonymous app usage analytics. No personal or identifying information is collected through this service.

6. Children’s Privacy

Ginkgo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy as our services evolve. We will notify you by revising the "Effective Date" at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@hinoki.nyc.

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